MANAGEMENT PORTAL

Wednesday, January 9, 2013

UGC NET - MANAGEMENT- PAPER—II DEC 2006

1. Price elasticityof demand for luxury goods will be :

(A) Relatively elastic (B) Relatively inelastic

2. In the short run, profit maximisingfirm produces additional units of production, aslong as :

(A) Elasticity of demand is infinite

(B) Total revenueis increasing

(D) Additional revenue per unit exceeds additional cost per unit

3. In the typical demand schedule, quantitydemanded :

(A) varies directly with price (B) varies indirectlywith price

4. Shut down point is that point where price is :

(A) Less than variable cost (B) Equal to variable cost

5. Which is not an instrument of monitory policy ?

(A) Bank rate (B) Tax policy

6. The assumption that conflict betweenthe organisation (if limited to the economiccontext only) leads to innovativeness and the new product development, technologicaladvancement and better services at low prices,refers to :

(A) Law of diminishing return (B) Cost reduction strategy

7. Cognitive reorganisation and reinforcement takes place in which of the followingstages of adoption :

(A) Implementation (B) Proposal

8. Those functionsin an organisation, which are perceived to be directlycontributing to the organisation’s objectives, are known as :

(A) Staff function (B) Corporatefunction

9. The assumptions about human nature (i) work is inherently distasteful to most people (ii) most people would like to be directed,and (iii) most people have little or no creativity are propounded by :

(A) Hygiene Theory (B) Maslow’s Theory

10. Objectives of communication

(i) to seek compliance and ensure uniformity in action

(ii) to meet deadlinesand production targets

(iii) to disseminate information to a larger number of people, and

(iv) save cost in terms of time and money refers to :

(A) One-way communication (B) Two-way communication

11. Theprocess of establishing the value of jobs in a Job hierarchy, is known as :
(A) Job Analysis (B) Job Evaluation

12. Standing Labour Conference (SLC) was constituted in line with the recommendations of Royal Commission on Labour in the year :

13. Theart of estimating a person’scharacter etc., from the handwriting, is known as :
(A) Physiognomy (B) Phrenology

14. Which of the followingare not significant causal factorsfor grievances ?
(A) Wages, working conditions and supervision

(B) Management policies, practices and maladjustment of employees

(D) None of the above

15. The methodof management development which purports to develop awareness and sentiments to one’s own and others’ behavioural patterns, is known as :

(A) StructuredInsight (B) The syndicate system

16. In capital lease depreciation is claimed by :

(A) Lessor (B) Lessee

17. Corporate control is maintained intact by issuingshares through :
(A) Public offer (B) Rights issue

18.	Convertible bond is :
	(A) Debt+Warrant	(B)	Debt+Cash
	(C) Debt+Share	(D)	None of the above

19. In a merger bargain, the exchange ratio is determined on the basis of :

(A) Potential of merging company

(B) Issued capitalof the two companies

(D) Future value of companyto the acquirer

20. Corporate-Governance dealswith value creationfor :

(A) Corporate (B) Shareholders

21. State which one is not a function of marketing :
(A) Identification of customers needs and wants
(B) Productplanning and development

(D) Communicating

22. “Marketing mayopia”is based upon :

(A) current productofferings (B) forecasting the future productoffering

23. Marketing information system is the system of information that flows to assist :

(A) Promotional programmes

(B) Sales personnels development

(D) Marketing-mix

24. SWOTanalysis is analyticaltool for having :
(A) Comperativeadvantage

(B) Competitive advantage

(D) None of the above

25. Consumers are aware of damages caused by packaging, product process, so theyprefer :

(A) Social marketing concept (B) Green marketing concept

26. A L.P.P. will have an unbounded solutionif :
(A) The objectivefunction is non linear

(B) If all the basic solutionsvanish

(D) If for all j, for which yij≤0, Zj−Cj is positive

27. Just-in-time inventory system implies :
(A) EOQ in purchase orders

(B) Production lots in manufacturing process

(D) Production quantities ideally equal to delivery quantities

28. The CriticalPath of a network is :

(A) for which earliest start time and latest start time are same

(B) the shortesttime path througha network

(D) the longest time path througha network

30. AQL (Acceptable Quality Level) is :

(A) Quality level acceptable in the society

(B) Fraction defective (f) that the user considers acceptable

(D) Quality level acceptable in the industry

31. The two lines of regression are 3x+2y=26 and 6x+y=31 then the mean of X is :
(A) 3 (B) 4 (C) 7 (D) 9

32. A speaks the truth in 70 percent cases and B in 80 percent cases. The probability that they will contradict each other in describing a single event :

(A) 0.36 (B) 0.38 (C) 0.4 (D) .42

33. A maximumlikelihood estimator is always :

(A) consistent (B) unbiased (C) efficient (D) none of these

35. Growing popularity of DBMS is due to :

(A) User friendliness (B) Report writing

36. Which of the followingterms is not a part of the BCG model ?

(A) Star (B) Cash cow (C) Cat (D) Dog

37. Thedimensions of Group Mapping are :
(A) Price versus Product-line breadth
(B) Priceversus Volume of production

(D) Total demand versus Market share

38. Which of the followingis not an element of the Porter’sGeneric competitive strategy model ?

(A) Cost leadership (B) Focus

39. Market entry strategies vary from country to country because of :

(A) Varied political environment (B) Varied culturalenvironment

40.	Policies of WTO are formulated by :
	(A) Heads of the member countries	(B)	Trading Blocks
	(C) Ministerial conference	(D)	None of the above

41. Which is not a socio-economic rationale for promotingSSI in

India

(A) Employment generation

(B) Export promotion

(D) Labour intensive

42. Which of the followingis not a part of incentives to SSI ?
(A) Subsidy to labour wages (B) Tax holidays

43. Theinterest rate for ‘bridge finance’is :
(A) lower than that of short-term loan
(B) equal to that of short-termloan

(D) nil

44. Which of the following organisations provide institutional support to SSI ?

(A) Indian Instituteof Foreign Trade (B) Tool Design Institute of SIDO
(C) Nationalized Banks (D) Ministry of Commerce

45. Technology Development and Modernization Fund is providedby :

(A) SIDBI (B) NABARD (C) KVIC (D) SIDO

46. “Ecology Paradigm”of management refers to :

(A) environmental management (B) stackholders’ management

47.	Social responsibility is not :
	(A) Legal behaviour	(B)	Legal compliances
	(C) Ethical compulsion	(D)	All of the above

48. Economic value added is the measure of :

(A) strategy evaluation (B) shareholders’ wealth

49.	Egalitarian behaviour refers to :
	(A) natural behaviour	(B)	moral behaviour
	(C) social behaviour	(D)	ethicalbehaviour

50. The processthrough which peopleare baptized to accept the tradition and maintain the homogeneity of ethos and behaviours is termed as :

(A) Induction (B) Orientation

UGC NET - MANAGEMENT - SOLVED PAPER -II JUNE 2012

1. Cardinal measure of utility is required in

(A) Utility Theory (B) Indifference Curve Analysis

2. A Right-ward shift in Demand Curve indicates

(A) A decrease in supply (B) An increase in quantity supplied

3. Which of the following is the condition for equilibrium for Monopolist ?

(A) MR = MC (B) MC = AR

4. Giffen goods are those goods

(A) for which demand increases as price decreases

(B) which are in short supply

(D) which gives rise to a Cob-Web situation.

5. Match List-I with List-II and select the correct answer using the codes given below the lists.

List – I (Demand Estimation Method) List – II (Steps involved)

(a) Customer Interview Method 1. Consumers Interview

(b) Market Experiment Method 2. Time series or Cross Section Data

(d) Demand Forecasts 4. Market Experiments’ Survey

Codes :

(a) (b) (c) (d)

(A) 1 3 4 2

(B) 1 3 2 4

(D) 4 2 1 3

6. Who divided all activities of the organisations into six groups ; Technical, Commercial, Financial, Security, Accounting and Managerial ?

(A) Peter Drucker (B) D. E. Mc Forland

7. What are the elements that a Mission Statement of an Organisation should include ?

(A) Self guidelines for Business Operations

(B) Identifies the reasons for existence of a company and its responsibilities to the stakeholders.

(D) All of the above (A), (B) and (C).

8. Changes in population characteristics such as age, gender, race, marital status, income and education are examples of change :

(A) Demographic (B) Cultural

9. Which of the following is not included as Micro-Environmental Variables ?

(A) Prevailing economic and political conditions. (B) Emerging new technologies

10. During his days at Midvale Steel Company F.W. Taylor saw that employees soldiering – deliberately working at a pace slower than their capabilities. He identified that, worker indulge in soldiering primarily for the following reasons :

(A) Fear of losing jobs if they increase their output. (B) Faulty wage systems.

11. Among the best known trait approaches to personality measurement – column A gives Traits and column B states the name of authority defining them. Match the correct combination

Traits Author

(A) 20 + needs Murray

(B) 16 traits Eysenck

(D) 5 traits Costa & Merree

12. “Third Party intervention” as “Conflict Resolution” is

(A) often required (B) seldom required

(D) not at all considered as an option

13. The policy of introducing “New Blood” is

(A) Steriotypic

(B) Bureacratic as well as redtapic

(D) Innovative, challenging, but often resisted

14. An “Assessment Centre” is

(A) A place

(B) A technique

(D) None of the above

15. “Organizational learning” and “Learning organization” are

(A) Same (B) Different

16. The value of the firm is maximized when the

(A) Market price of equity share is maximum (B) Market price of equity share is minimum

17. Which of the following is the main assumption of Waltar Valuation Model ?

(A) All financing is done through Retained earnings and external sources of funds.

(B) With additional investment the firms business risk will change.

(D) None of the above

18. Which of the following is an important money market instrument ?

(A) Debentures (B) Commercial Paper

19. The method of payment in Mergers and Acquisitions may include

(i) Cash (ii) Loan stock

(iii) Ordinary shares (iv) Convertible loan stock

(A) (i) & (iii) only

(B) (i) & (ii) only

(D) (ii) & (iv) only

20. Working capital refers to the capital mobilised for meeting

(A) Long-term financial needs of the company

(B) To meet day-to-day financial obligations of the company

(D) None of the above

21. Which of the following statement is true ?

(A) The essence of marketing is a transaction of an exchange.

(B) Marketing–orientation is philosophy, which has to pervade the organisation structure

(C) Marketing is also a managerial function involving analysis, planning and control marketing activities in an organisation

(D) All of the above

22. A marketing plan is composed of three basic components, namely

1. Objectives 2. Policies 3. Program 4. Procedure 5. Hints 6. Decision

7. Command 8. Periodic 9. Diversity

(A) 1, 2 and 3 only

(B) 6, 7 and 8 only

(D) 2, 3 and 9 only

23. Which of the following is not the stage of new product development ?

(A) Idea Generation (B) Business Analysis

24. Marketing research does not normally

(A) Gather environmental information

(B) Provide a continuous source of information

(D) Describe the current situation

25. Which of the following is not included in 7 P’s of services marketing ?

(A) Physical evidence (B) People

26. Which of the following is not the type of Plant Layout ?

(A) Product Layout (B) Process Layout

27. Which of the following factor is considered in the selection of a plant location ?

(A) Source of Raw-materials (B) Availability of water

28. Work measurement refers to

(A) the length of time it takes to complete a work task assigned to a specific job

(B) improving work methods

(D) planning the work and working the plans

29. The Graphical method can be used to solve

(A) A linear programming problem with all integer data base.

(B) A linear programming problem with two decision variables.

(D) A transportation problem with two origins and two destinations.

30. If two dice are thrown, the probability that the sum of their points is greater than 10 is

(A) 1/9 (B) 1/12 (C) 1/3 (D) 1/18

31. A Binomial distribution is characterized as (16,0.5) i.e. sample size is 16 and the probability of success is 0.5. The mean and variance of this distribution will be respectively

(A) 8, 4 (B) 8, 8 (C) 4, 8 (D) 4, 4

32. Two variables are said to be perfectly negatively correlated if

(A) Covariance between them is positive

(B) Coefficient of correlation between them is –1

(D) None of the above

33. Which type of sampling is appropriate when the population consists of well defined groups such that the elements within each group are homogeneous and between each group they are heterogeneous ?

(A) Cluster Sampling (B) Simple Random Sampling

34. Which of the following is not a type of internet connection ?

(A) ISDN (B) Dial-up

35. Match the following :

List – I List – II

(I) Poisson distribution has the property that - 1. Its mean is greater than Variance

(II) Normal distribution is a - 2. Symmetric distribution

(III) Chi-square distribution is - 3. Positively skewed distribution

(IV) Binomial distribution has the property that - 4. Its mean and variance are equal.

Codes :

(I) (II) (III) (IV)

(A) 4 2 1 3

(B) 4 2 3 1

(D) 2 4 3 1

36. WTO come into being in the year

(A) 1975 (B) 1985

37. Which of the following is not Porter’s generic strategy ?

(A) Focus (B) Cost Leadership

38. Globalization involves

(A) Free flow of technology from one country to another

(B) Free flow of investment from one country to the other

(D) All the above

39. Which is a short-term strategy for a firm ?

(A) Corporate strategy (B) Business strategy

40. Which is not a global entry strategy ?

(A) Exporting (B) Joint venture

41. Which one is not the characteristic feature of Entrepreneurship ?

(A) Vision (B) Risk Bearing

42. Which of the following organizations is meant for promoting small scale industries at district level ?

(A) SIDBI (B) DIC

43. The reason for sickness of small scale industry is

(A) Lack of capital (B) Lack of market

44. The measure taken by Government to promote small scale industry.

(A) Provision of land

(B) Provision of marketing facilities

(D) All the above

45. Small and medium enterprises are

(A) Labour intensive (B) Capital intensive

46. Business propositions are to be selected by making an analysis that, how much the local resources will be depleted in the commencement and the course of Business. This is known as

(A) Sensitivity Analysis (B) Common Property Resource use

47. Whistle-Blowers are

(A) to be removed from the jobs

(B) to be promoted

(D) to be protected since they intend to bring out truth

48. Funding through Micro finance to Small and Micro Enterprises is not successful due to

(A) High rate of interest (B) Out sourcing of method of providing Micro Finance

49. “Work-Diversity” by nature, does not go against Ethics. But an executive assistant while getting transferred from “stores” to “despatch” section created turmoil in the office. He is

(A) Most ethical in his deal (B) Fully against work ethics

50. Ethical Management is

(A) A Compromise (B) A Compulsion

ANSWERS

1 A 2 C 3 A 4 A 5 B 6 C 7 B 8 A 9 D 10 D 11 A 12 C

13 D 14 B 15 D 16 A 17 A 18 B 19 C 20 B 21 D 22 A 23 D 24 B

25 D 26 D 27 D 28 A 29 B 30 B 31 A 32 B 33 C 34 D 35 B 36 C

37 D 38 D 39 D 40 D 41 D 42 B 43 D 44 D 45 A 46 C 47 D 48 C

49 B 50 A

Wednesday, October 24, 2012

Objectives of HRP

The important objectives of manpower planning in an organization are

To recruit and retain the human resources of required quantity and quality.
To foresee the employee turnover and make the arrangements for minimizing turnover and filling up of consequent vacancies
To meet the needs of the program of expansion, diversification etc.,
To foresee the impact of technology on work, existing employees and future human resources requirements.
To improve the standards skill .knowledge,, ability, discipline etc.,
To assess the surplus or shortage of human resources and take measures accordingly.,
To maintain congenial industrial relations by maintaining optimum level and structure of human resources;
To minimize imbalances caused due to non-availability of human resources of right kind ,right number in right time and right place;
To make the best use of its human resources; and
To estimate the cost of human resources.

Wednesday, August 29, 2012

Role of Human Resource in Industry and Society:

Role of human resource or personnel manager in the industry and society arises from the fact that personnel are indispensible resources for carrying out any productive operation. To quote Oliver Sheldon, “No industry can render efficient so long as the basic fact remains unrecognized that it is principally human. It is not a mass of machines and technical processes but a body of men. An industrial society is conspicuous by complex nature of forces which influence the behaviour of individuals and groups within and outside their workplace. The focus of personnel management for a long has been management of industrial relations including employer’s relationship with individual employee and the relationship between management and unorganized unions. The term ‘industrial relations’ and ‘labour relations’ were popularly used with reference to personnel function due to rise in collective bargaining and other related functions.

The role of personnel management in industry is underlined by the complex and dynamic nature of environment under which the modern large-scale industries functions. The impact of technology on organization structure, politicization of workers’ union, and the growing consciousness of industrial employees about their rights and privileges, have made the role of personnel management increasingly more important in industrial undertaking.

EVOULUTION OF HRM

Evolution and development of HRM consist of 11 stages beginning prior to the industrial revolutions in UK and continuing up to the present.

STAGE I: PRE-INDUSTRIAL ERA (1400 AD-1700 AD)

Pre-industrial period is characterized by the absence of any formal HRM with in organizations .But there were some dramatic changes which ignited the modern HRM. They are

Cessation of feudalism, release of labour from land and the beginning of the free employment relationship.

Shift from subsistence agriculture to a commercial mixed economy, a diffusion of economic control and distribution of wealth and income.

Spectacular growth of town with the middle class and villages along with the middle class that included skilled craftsmen and merchants.

Development of putting out or domestic system.

Science, not rule of thumb.

Harmony not discord.

Cooperation not individualism and

Maximum output in place of restricted output.

Taylor’s proposal for functional management called attention to the need for a separate human resource function in organizations.

Taylor demonstrated the feasibility of job analysis as a basis for employee selection, training, job evaluation and compensation.

Taylor demonstrated that work and jobs can be systematically studied, analyzed, redesigned or improved upon.

Taylor stressed the importance of proper selection procedures and training methods.

Taylor advanced the idea of differential pay on the basis of productivity.

Taylor highlighted the need for workers to be won over and led by management.

The averting of industrial conflict and unionization.

The promotion of good management and worker relations.

The efforts to increase worker productivity and reduce turnover.

Organizations became productivity conscious due to the need to operate in a global economy and the realization that competitive advantage is due to managing human resources.

Widespread downsizing, restructuring and redesigning of organizations. As a result old hierarchical type structure with tight controls has given way to flatter structures and larger spans of control.

Need for sound human resources strategy to effectively manage the highly diverse workforce of the future.

Today’s HRM functions are different from that of the past in many ways. Firstly today’s HRM is characterised by the emphasis on the integration of traditional PM activities as well as HRM’s involvement in overall organisational planning and change. Secondly HRM today is characterized as a partner in organisational change, creator of organisational culture and facilitator of organisational commitment. Third, HRM is characterised by the decentralisation of many of the traditional HRM activities from personnel specialists to senior line management. Fourth current HRM is characterized by a focus on individual employees rather than on collective management-trade union relations. Furthermore HRM has become a partner with other management functions and has become increasingly responsible to cultivate the requisite culture that is conducive of required behaviours.

STAGE II: INDUSTRIAL REVOLUTION AND THE FACTORY SYSTEM

Industrialization replaced the human effort and skill by machines. Factory system which was developed due to the industrial revolution gave birth to rationalization of work and division of work. Necessity of supervising was also introduced.

The personal practices become autocratic, based upon a commodity concept of labour, there was a total neglect of the human factor the focus was upon materials, markets and production. The factory owner delegated the responsibility to the foreman which eventually resulted in drive system of management that was characterized by the use of force and fear.

Stage III: Emergence of the Modern Corporation and Managerial Capitalism

The period of 1860 to 1900’s witnessed a growth in corporate form of organization, the separation of the operation from the ownership of firms and the employment of salaried managers. The modern enterprise along with managerial capitalism emerged.

In spite of organizational growth and technological advances there was no improvement in HRM. The traditional factory management practices were responsible for low productivity and wages, high rates of turnover and increase in labour and management conflicts.

Stage IV: Scientific Management, Welfare Work and Industrial Psychology

Scientific management (SM) and Welfare Work were responses by management to worker related problems in the factory. SM represented an effort to deal with labour and management inefficiencies through reorganization of production methods and rationalization of work. Welfare work represented the efforts to deal with labour problems by improving worker conditions. Industrial psychology represented the application of psychological principles towards increasing the efficiency of industrial workers.

The last quarter of the 19^th century saw engineers introducing dramatic changes that rationalized factory production and industrial management system. They introduced personnel practices to rationalize employment procedures.

FW Taylor’s Scientific Management

FW Taylor was the father of scientific management. He was concerned with worker inefficiency and the need for managers to gain the co-operative effort of the employees. Time and Motion studies became the heart of SM and represented a way of accurately determining the amount of work a man could do.

Taylor sums up SM as:

Taylor proposed SM as partial solution to labour problem because it would increase production at lower cost to employers and result in higher wages for workers as they would compensated according to their output.

Contributions of SM to HRM

Welfare Work:

Welfare Work like SM was an attempt at a more systematic approach to management. It has been defined as anything done for the comfort and improvement, intellectual or social, of the employees, over and above the wages paid, which is not a necessity of the industry, nor required by the law. The primary purpose was:

Industrial Psychology:

While SM focused on the job, Industrial Psychology focused on the worker and decreasing the psychological and physiological costs of work. Industrial Psychology began in 1931 when Hugo Munsterberg published Psychology and Industrial efficiency.

Stage V: World War 1 and the emergence of HRM as a profession (1911-1914).

World War 1 provided the apt conditions that resulted in the growth of business around the world, and the emergence of HRM as a profession. The war brought attention to the need for scientific personnel administration and the activities promoting the welfare and efficiency of workers. When the war ended personnel management evolved as a primary function along with financial, production and sales departments.

Effect of war on HRM.

A large number of firms were established in us and the UK during 1951 and 1920 firms adopted functional management which removed the hiring and firing functions from the foreman and placed the responsibility to the employment or the personnel department, in addition the was an integration of HRM activities and welfare. The year 1981 recorded the birth of personnel management as a profession.

Stage VI: the human relations movement

From the early times HRM focused on human relations. Human relations were associated with Elton mayo. Human relations were responsible for the addition of the human factor. Welfare work into industrial psychology in personnel profession it mainly focused on increasing productivity by discovering the needs of the workers, the way of managing people.

Hawthorne experiments actually showed that working conditions affected the productivity, which led to the beginning of human relations movement in 1945 and continued till 1960, it was later on was adapted as a new area of organizational behaviour. Human relations made the manager responsible for integrating the employees into work situation in a way that would motivate them to work together co-operatively and productively.

Differences between scientific management and human relations management

Scientific management focused on the requirements of the job and the economics rewards as motivational elements whereas human relations revealed the importance of non economic and social rewards as incentives. Sm helped to realize that workers have physical and psychological needs; human relations contributed the understanding that workers have social needs.

Stage V11: the golden age of industrial relations and the personnel management maintenance function, 1935-1970.

HRM function which evolved during the world war had a set back during the great depression. After depression there was an increased need of human relations management as a result of growth in formations of unions. The provision of several labour acts led to the formation of unions which resulted in the evolution of human relation functions. The general focus of HRM functions was on IR as the primary need was to operate in the collective bargaining framework of labour relations. Government involvement in the economy during the war also led to the evolution of personnel department in every company.

Stage VIII: Quality of Work life Era.

During the mid 1960s and throughout 1970s there was a rise of viewpoint that employees should be considered as assets rather than liabilities. Efforts were taken to satisfy interest of both employer and employee through new policies and strategies that maximised overall productivity of the organisation.

Practises and programmes implemented.

The efforts of this era were driven by not only by a realisation that investment in human resource were sound and should show a considerable return but also by the changing nature of the workforce. As the work force is becoming more educated their attitude, value and belief about the role of the work and organisations were changing.

In many ways the quality of work life era was also promoted by a series of social security legislation passed during this period. These acts collectively exercised a substantial influence on both psychological and physical quality of work life in organisation.

Stage IX: The Emergence of Contemporary HRM Function.

Since the 1970s, the PM side of the HRM function has experienced an evolution from being a maintenance function, secondary to the IR function, to representing one of critical importance to the effectiveness of the organisation.

Changes in HRM Policies

Firstly there has been a trend in management to make strategic choices that has represented aggressive union avoidance policies and have resulted in a decrease in union representation of their workers.

Secondly much more reliance has been placed on the employer employee relations and dealing with employees directly as individuals rather than on management-union relations and dealing with employees indirectly and collectively.

Thirdly HRM aims at creating a sense of mutuality among the workers and management so that the workers are considered as assets to the organisations to attain competitive advantage.

Fourthly the successful application of Total Quality management (TQM) principles by Japanese companies contributed to the recognition that employees a virtual organisational resource.

Changes in HRM functions

Following were the changed functions-

Firstly PM implies human resource as expense whereas HRM indicates emphasis on human resource to be managed.

Secondly PM signifies human resource administrative sub functions, maintenance activities that are reactive, passive and secondary to other significant business function. On the other hand, HRM indicates a proactive approach, an integration of human resources sub functions, expansion of the function, position and strategic importance of HRM within the organisation.

STAGE X: STRATEGIC FOCUS ERA

By 1970 there was a complete change in the way people perceived HR function. Meyer referred HR directors as the new corporate heroes .There occurred many chief executive officers who rose to top ranks through HR function. In the M.B.A syllabus business strategy was merged with Human Resource Management which led to the emergence of Strategic Human Resource Management. Strategic HRM had brought HR function into closer contact with the top executives of the firm and has helped to graft a role for HRM as a strategic business partner.

STAGE XI: THE HRM FUNCTIONS TODAY

In the new era the function of HR get in to wide range which focus on the core results and objectives of the organisation. Thus the HR plays a immense role in identifying the intellectual property to organisation and to create wealth.

Monday, August 27, 2012

Role of human resource manager in an organization

The human resource or personnel manager controlling to manage his department. He has also to perform certain operative functions of recruitment, selection, training, placement etc, which the other line managers may entrust to him. He is basically a manager whatever may be the nature of his operative functions. Just as finance assesses cost, marketing emphasizes customers, personnel is people-centred. Some of the important roles of human resources manager in an organization are:-performs managerial as well as operative functions. Since he is a manager, he performs the basic functions of management like planning, organizing, directing and controlling.

·         Policy Formulation:-

Policy formulation is one of the important tasks of the human resource manager. It is with a view to overcome problems of recurring nature, or to prevent anticipated problems in the area of human resource management that policies are framed. The human resource manager helps the top management in the formulation of policies on wage and salary administration, transfer, appraisal, welfare activities, personnel records and statistics, working environment etc.

·         Advisory Role:-

  The advisory role of the human resource manager is of crucial importance. Line managers are generally confronted with a variety of problems in their day to day operations. These problems may include grievance over distribution of overtime work, annual increase in pay, transfer, promotion, disciplinary action and so on. In all such matters, the personnel manager can offer useful advice because he is familiar with personnel policies and practices, labour agreements, labour laws, etc.

·         Linking Pin Role:-

The human resource manager attempts to achieve and maintain good industrial relations in the organization. He is responsible for setting up various committees on discipline, labour welfare, safety, grievance etc. He helps in laying down the grievance procedure to redress the grievances of employees. He also conveys the views of the trade union leaders to the higher management. Thus he acts as a linking pin between the management and the workers.

·         Representative Role:-

The human resource manager generally acts as a spokesman of the top management or representative of the company and communicates management policies and decisions that affect people in the organization. It is because he has better understanding and overall picture of the company’s operation. Sometimes, he also acts as worker’s representative to put forward their problems to management, particularly in non-unionized organizations.

·         Decision-making Role:-

The human resource manager also plays an effective role in decision-making on issues related to human resources. He formulates and designs objectives, policies and programs of human resource management.

·         Mediator Role:-

The human resource manager often acts as a mediator in the event of conflict between employees, or groups of employees, superior and sub-ordinate, and even between management and employees. Thus he attempts to maintain industrial peace and harmony in the organization.

·         Leadership Role:-

The human resource manager provides leadership and guidance to the workers and their groups. He ensures effective communication in the organization and influences the workers for extending their co-operation in extending the organizational objectives.

·         Welfare Role:-

The human resource manager acts as a welfare officer in the organization. As welfare officer, he is concerned with provision of canteen, crèches, transport, hospital and other welfare services for the benefit of workers and their family members.

·         Research Role:-

The human resource manager maintains the records of the employees working in the enterprise. On the basis of records, he undertakes research in various personnel areas such as absenteeism, labour turnover, alcoholism etc and suggests suitable measures for improvement to the top management.

Wednesday, January 9, 2013

UGC NET - MANAGEMENT- PAPER—II DEC 2006

UGC NET - MANAGEMENT - SOLVED PAPER -II JUNE 2012

Wednesday, October 24, 2012

Objectives of HRP

Wednesday, August 29, 2012

Role of Human Resource in Industry and Society:

EVOULUTION OF HRM

Evolution and development of HRM consist of 11 stages beginning prior to the industrial revolutions in UK and continuing up to the present. STAGE I: PRE-INDUSTRIAL ERA (1400 AD-1700 AD)

Stage III: Emergence of the Modern Corporation and Managerial Capitalism

Stage IV: Scientific Management, Welfare Work and Industrial Psychology

Stage V: World War 1 and the emergence of HRM as a profession (1911-1914).

Stage VI: the human relations movement

Stage V11: the golden age of industrial relations and the personnel management maintenance function, 1935-1970.

Stage VIII: Quality of Work life Era.

Stage IX: The Emergence of Contemporary HRM Function.

STAGE X: STRATEGIC FOCUS ERA

Monday, August 27, 2012

Role of human resource manager in an organization

Evolution and development of HRM consist of 11 stages beginning prior to the industrial revolutions in UK and continuing up to the present.

STAGE I: PRE-INDUSTRIAL ERA (1400 AD-1700 AD)