Friday, July 13, 2012

IMPORTANT FUNCTIONS OF THE FINANCIAL MANAGER:


The important function of the financial manager in a modern business consists of the following:

1. Provision of capital: To establish and execute programmes for the provision of capital required by the business.

2. Investor relations: to establish and maintain an adequate market for the company securities and to maintain adequate liaison with investment bankers, financial analysis and share holders.

3. Short term financing: To maintain adequate sources for company’s current borrowing from commercial banks and other lending institutions.

4. Banking and Custody: To maintain banking arrangement, to receive, has custody of accounts.

5. Credit and collections: to direct the granting of credit and the collection of accounts due to the company including the supervision of required arrangements for financing sales such as time payment and leasing plans.

6. Investments: to achieve the company’s funds as required and to establish and co-ordinate policies for investment in pension and other similar trusts.

7. Insurance:to provide insurance coverage as required.

8. Planning for control: To establish, co-ordinate and administer an adequate plan for the control of operations.

9. Reporting and interpreting: To compare information with operating plans and standards and to report and interpret the results of operations to all levels of management and to the owners of the business.

10. Evaluating and consulting: To consult with all the segments of management responsible for policy or action concerning any phase of the operation of the business as it relates to the attainment of objectives and the effectiveness of policies, organization structure and procedures.

11. Tax administration: to establish and administer tax policies and procedures.

12. Government reporting: To supervise or co-ordinate the preparation of reports to government agencies.

13. Protection of assets: To ensure protection of assets for the business through internal control, internal auditing and proper insurance coverage.

SEARCH FOR A BUSINESS IDEA


CHOOSING AN IDEA
To get established as a successful entrepreneur depends to a large extent on a good idea. Idea must not only be good for the market, but good for the project and good for the entrepreneurs. Further, it should be manageable without much dependence on others and should provide satisfactory results to the entrepreneur. In the idea stage, suggestions for new products are obtained from all possible sources viz. customers, competitors, R&D, distributors and company employees. Essentially the entrepreneur needs to scan the environment.

THE VARIOUS SOURCES ARE

Personal Informal Sources
  • Family
  • Customers
  • Friends
  • Colleagues
  • Salesman
  • Social Contacts
  • Employees
Personal Formal Sources
  • Bankers
  • Business Consultants

Impersonal Written Sources
  • Magazines
  • Journals
  • Books
  • Newsletter
  • Newspapers
  • Catalogues
Impersonal Oral Sources
  • Trade Shows
  • Seminars/ Workshops
  • Professional Organizations
  • Small Business Organizations
  • Suppliers/ Dealers
One should use as many resources as possible for the purpose of scanning the environment.

Indirect Methods of measuring advertisement effectiveness

As it is very difficult to measure the direct effect of advertising on company’s profits or sales, most firms rely heavily on indirect measures. These measures do not evaluate the effects of advertisements directing on sales or profits but all other factors such as customer awareness or attitude or customer recall of advertising message affect the sales or profits or goals of the business indirectly.

Despite the uncertainties about the relationship between the intermediate effects of advertising and the ultimate results, there is no other alternative but to use indirect measures. The most commonly used measures are –

(1) Exposure to Advertisement

In order to be effective, the advertisement must gain exposure. The management is concerned about the number of target audiences who see or hear the organisation message set in the advertisement. Without exposure, advertisement is bound to failure.

Marketers or advertisers may obtain an idea of exposure generated by the medium by examining its circulation or audience data which reveal the number of copies of the magazine, newspaper or journal sold the number of persons passing the billboards or riding in transit facilities, or the number of persons living in the televiewing or radio listening area, and the number of persons switching on their T.V. and radio sets at various points of time. This number can be estimated by interviewing the numbers of the audience for different media.

 (2) Attention or Recall of Advertising Message Content

This is one of the widely used measures of advertising results. Under this measure, a recall of the message content among a specified group or groups or prospective customers is measured within 24 hours of the exposure of the advertisement.

Attention value is the chief quality of the advertising copy the advertisements cannot be said to be effective unless they attract the attention of the target consumers. There are two methods for evaluating the attention getting value of the advertisements. One is pre-test and the other is post-test. In a pre-test evaluation, the consumers are asked to indicate the extent to which they recognise or recall the advertisement, they have already seen. This test is conducted in the laboratory setting. Here consumers read, hear or listen to the advertisement and then researchers ask question regarding the advertisement just to test the recall and then evaluate it.

In post-test method, the consumers are asked questions about the indication of recognition or recall after the advertisement has been run. These measures assume that customers can recall or recognise what they have viewed or listened to. Various mechanical devices are being used in the western countries which provide indices of attention such as eye-camera etc.

(3) Brand Awareness

The marketers who rely heavily on advertising often appraise its effectiveness by measuring the customer’s awareness about the particular product or brand. The assumption of this type of measure is that there is a direct relationship between the advertisements and the awareness. This type of measure is also subject to the same criticisms as is applicable to direct measures of effectiveness (sales measures because awareness is also not the direct result of the advertisements. It is also affected by many other factors. But, for new products, changes in awareness can often be attributed to the influence of advertising.

(4) Comprehension

Consumers generally use advertisements as a means of obtaining information about the product, brand or the manufacturer. They cannot be informed unless they comprehend the message (grasp the message mentally and understand it fully). Various tests for valuating comprehension are available –
One is recall tests – an indicator of comprehension because it is evident that consumers recall what they comprehend. Another measure of the variable is to ask questions about subjects how much they have comprehended a message they have recently heard or seen. One may employ somewhat imprecise test of the comprehension of a newspaper and radio advertisement. One may ask typical target consumers from time to time such questions like ‘what did you think of our new commercial?’ and ‘Did it get the message across’? The answers of these questions will provide sufficient insight into advertising decision making.

(5) Attitude Change

Since advertising is considered to be one way of influencing the state of the mind of the audience towards a product, service or organisation, the results are very often measured in terms of attitudes among groups exposed to advertising communication. Several measures are used ranging from asking the questions about willingness to buy the likelihood of buying to the measurement of the extent to which specific attributes (such as modern or new) are associated with a product.

(6) Action

One objective of advertisement may be assumed to be to stimulate action or behaviour. The action or intention to take an action may be measured on the intention to buy measuring instrument. Under this type of measure, consumers are asked to respond why they are interested in purchasing the product or brand. One type of action that advertisers attempt to induce is buying behaviour. The assumption is that if an increase in sales follows a decrease in advertising expenditure, the change in sales levels are good indicators of the effectiveness of advertising. Logic suggests that measurement of sales is preferable to other measurements.
Thus, these above measures (direct or indirect) are used to evaluate the effectiveness of advertisements. It seems from the analysis of the above methods of measuring effectiveness that directly or indirectly changes in sales or profits are taken as the measuring rod of the effectiveness of the advertising.

METHODS OF MEASURING ADVERTISING EFFECTIVENESS - DIRECT

Advertising is aimed at improving the sales volume of a concern so its effectiveness can be evaluated by its impact on sales. Most of the managers believe that the advertisement directly affects the sales volume and hence they evaluate the effectiveness of the advertising campaign by the increase in the sales volume. There may be two types measures (i) Direct measures: and (ii) Indirect measures:-

(1) Direct Measures of Advertising Effectiveness
Under direct measures, a relationship between advertising and sales is established. A comparison of sales of two periods or two periods or two markets may be done and the corresponding changes may be noted. The following are some of the methods that are generally used in measuring that advertising effects.

(a)   Historical Sales Method Some insights into the effectiveness of past advertising may be obtained by measuring the relationship between the advertising expenditure and the total sales of the product. A multiple regression analysis of advertising expenditure and sales over several time periods may be calculated. It would show how the changes in advertising expenditure have corresponding changes in sales volume. This technique estimates the contribution that advertising has made to explaining in a co relational manner rather than a casual sales, the variation in sales over the time periods covered in the study

(b)   Experimental Control The other measure of advertising effectiveness is the method of experimental control where a casual relationship between advertising and sales is established. This method is quite expensive when related to other advertising effectiveness measures yet it is possible to isolate advertising contribution to sales. Moreover this can be done as a pre-test to aid advertising in choosing between alternative creative designs. Media schedules expenditure levels or some combination of these advertising decision areas. One experimental approach to measuring the sales effectiveness of advertising is test marketing.

    • Before-after with Control Group Design This classic design uses several test and control cities in this design two types of cities are selected. Cities in which advertising campaigns are affected may be named as test cities and other cities may be called central cities. First of all, the normal sales level is calculated for both type of cities prior to advertising campaign, and then the advertising campaign is presented to the test cities and not the central cities. The effect of advertising campaign, can then, be measured by subtracting the amount of post campaign figure of sale from the pre campaign sale figures in test cities.

A Before-after with Control Group Design forMeasuring the
Effectiveness of Advertising Campaigns




Test cities
Control cities

Pre-campaign measure of sales
Yes

Yes
Advertising campaign
Yes

No
Post-Campaign measure of Sales
Yes

Yes

The difference of post and pre campaign sales in cities is the result of advertising and all other factors that affect the sales.

  • (ii) Multivariable Experimental Designs While the experimental design discussed above yields a reasonably accurate estimate of the effects of the advertising on sales, it is not successful in explaining the success or failure of the campaign itself. Multivariable designs Produce these explanations and are, therefore used by some very large firm because of their diagnostic value. The power of this multivariable factorial design is explained by G.H.Brown, former Fords Director of Marketing Research. For any single medium, eight possible geographic areas have been exposed and eight have not been exposed. Thus, in this experimental model it is possible to evaluate how each individual medium behaves alone and in all possible to evaluate how each individual medium behaves alone and in all possible combinations with other media.

Thursday, July 12, 2012

WHY BUSINESS PLANS FAIL?

Generally a poorly prepared business plan can be blamed on one or more of the following factors:
  • Goals set by the entrepreneur are unreasonable.
  • Goals are not measurable.
  • The entrepreneur has not made a total commitment to the business or to the family.
  • The entrepreneur has no experience in the planned business.
  • The entrepreneur has no sense of potential threats or weaknesses to the business.
  • No customer need was established for the proposed product or service.

Setting goals requires the entrepreneur to be well informed about the type of business and the competitive environment. Goals should be specific and not so mundane as to lack any basis of control. For example, the entrepreneur may target a specific market share, units sold, or revenue. These goals are measurable and be monitored overtime.

In addition, the entrepreneur and his or her family must make a total commitment to the business in order to be able to meet the demands of a new venture. For example, it is difficult to operate a new venture on a part- time basis while still holding on to a full- time position. And it is difficult to operate a business without an understanding from family members as to the time and resources that will be needed. Lenders or investors will not be favorably inclined toward a venture that does not have full- time commitment. Moreover, lenders or investors will expect the entrepreneur to make a significant financial commitment to the business even if it means a second mortgage or a depletion of savings.

Generally, a lack of experience will result in failure unless the entrepreneur can either attain the necessary knowledge or team up with someone who already has it. For example, an entrepreneur trying to start a new restaurant without any experience or knowledge of the restaurant business would be disastrous.

The entrepreneur should also document customer needs before preparing the plan. Customer needs can be identified from direct experience, letters from customers, or from marketing research. A clear understanding of these needs and how the entrepreneur’s business will effectively meet them is vital to the success of the new venture.

HOWTO WRITE A BUSINESS PLAN

The business plan can take more than 200 hours to prepare, depending on the experience and knowledge of the entrepreneur as well as the purpose it is intended to serve. It should be comprehensive enough to give any potential investor a complete picture and understanding of the new venture and will help the entrepreneur clarify his or her thinking about the business. Many entrepreneurs incorrectly estimate the length of time that an effective plan will take to prepare. Once the process has begun, however, the entrepreneur will realize that it is invaluable in sorting out the business functions of a new venture. Each of the items in the contents of the business plan is explained in detail as follows.

INTRODUCTORY PAGE:
This is the title page or cover that provides a brief summary of the venture and should include the following things:
  • Name and address of the company.
  • Name of the entrepreneur(s) and telephone number.
  • Description about the company and also stating nature of business.
  • Stating their financial requirements.
  • A statement of the confidentiality of the report.

EXECUTIVE SUMMARY:
This is prepared after total plan is written. This about 3 to 4pages in length, this summary should stimulate the interest of the potential investor. This highlight concise and convincing manner the key point in the business plan stating the nature of the venture, financing needed, market potential, and supports to why it will succeed.

INDUSTRIAL ANALYSIS:
This reviews industry trends and competitive strategies. The industry outlook, including future trends and historical achievements, insight of new product developments in this industry. Competitor should be identified, with appropriate strengths and weakness described and how will it affect the new ventures potential success in the market.

DESCRIPTION OF VENTURE:
It states the product produced by venture which includes patent, copyright, or trademark status. It also gives a brief idea where the business will be located including the construction of building, leased or owned. In description of venture the type of office equipment will be required whether it will be purchased or leased. He (entrepreneur) should also look at the management experience, stating their education, age, special abilities and interest.

PRODUCTION PLAN:
This includes details of manufacturing process a product, which is very necessary. If the manufacturing is to be carried out in whole or in part by the entrepreneur, he or she will need to describe to physical plan layout: the machinery and equipment needed to perform the manufacturing operations: raw material and suppliers names, addresses, and the terms; costs of manufacturing and any future capital equipment needs. It should also include state subcontractors name and addresses; costs of subcontracted manufacturing; raw material required for manufacturing.

MARKETING PLAN:
The marketing plan represents a significant element in the business plan for a new venture. Marketing planning should be an annual activity that focuses on implementing decisions related to the marketing mix variables (product, price, distribution, and promotion). Like the annual budgeting cycle, market planning has also become an annual activity and should be incorporated by all the entrepreneurs, regardless of the size or type of the business. These marketing plans must be monitored frequently, especially in the early stages of start up.

ORGANIZATIONAL PLAN:
The organizational plan describes the venture form of ownership i.e. whether it is proprietorship, partnership or a corporation. If the venture is a partnership, the term of partnership should be included, name of partners, term of agreement, specimen signatures of the partners etc. If it is a corporation venture than it is important to detail the shares of the stock authorized, share options, names and address, resumes of the directors and officers of the corporation. If it is an incorporation venture than it should state the principal shareholders and shares owned by them; type and number of shares stating voting or non-voting stocks have been issued, members of board of directors, check signing authority or control. The plan also states how many members are there in management team and their background, their roles and responsibilities stating their salaries, bonuses or other forms of payment for each members of the management team. This is also helpful to provide an organization chart indicating the line of authority and responsibilities of the members of the organization. This information provides the potential investor with a clear understanding of who controls the organization and how other members will interact in performing their management functions.

ASSESSMENT OF RISK:
All ventures face some potential hazards, given the particular industry and competitive environment. An entrepreneur should make assessment of risk and prepare an effective strategy to deal with them. Even if these factors present no risks to the new venture, the business plan should discuss why that is the case. Contingency plans and strategies illustrate to the potential investor that the entrepreneur is sensitive to important risks and is prepared should any occur.

FINANCIAL PLAN:
The financial plan should include proforma income statements, break –even analysis, proforma cash flow, proforma balance sheet, and proforma sources and uses of funds.

APPENDIX:
It generally contains business plan generally back up material that is not necessary in the text of the document. Reference to any of the documents in the appendix should be made in the plan itself. Letters from customers, distributors or sub- contractors are examples of information that should be included in the appendix. Any documentation of information that is secondary data or primary research data used to support plan decisions should also be included. Leases, contracts or any others types of agreement that have been initiated may also are included in the appendix. It should also include price lists from suppliers and competitors may be added.

CONCLUSION
A business plan is a crucial component for an entrepreneur. A business plan is presented to a bank to obtain funds in the initial stage of a project. It is a monetary rule that a business plan has to be presented to a bank before the release of funds by the financial institutions. Hence, business plan is a stepping- stone for an entrepreneur in the commencement of a project.

CONTENTS OF A BUSINESS PLAN

I. INTRODUCTORY PAGE
  • Name and address of business.
  • Name(s) and address (es) of principals.
  • Nature of business.
  • Statement of financing method.
  • Statement of confidentiality of report.
II. EXECUTIVE SUMMARY
Three to four pages summarizing the complete business Plan.

III. INDUSTRY ANALYSIS
  • Future outlook and trends.
  • Analysis of competitors.
  • Market Segmentation.
  • Industry forecasts.
IV. DESCRIPTION OF VENTURE
  • Product(s)
  • Service(s)
  • Size of business.
  • Office equipment and personnel.
  • Background of entrepreneurs.
V. PRODUCTION PLAN
  • Manufacturing process (amount subcontracted)
  • Physical Plant.
  • Machinery and Equipment.
  • Names of Suppliers of raw materials.
VI. MARKETING PLAN
  • Pricing.
  • Distribution.
  • Promotion.
  • Product forecasts.
  • Controls.
VII. ORGANIZATIONAL PLAN
  • Form of ownership.
  • Identification of partners or principal shareholders.
  • Authority of principals.
  • Management- team background.
  • Roles and responsibilities of members of organization.
VIII. ASSESSMENT OF RISK
  • Evaluate weakness of business.
  • New technologies.
  • Contingency Plans.
IX. FINANCIAL PLAN
  • Proforma income statement.
  • Cash Flow Projections.
  • Proforma balance sheet
  • Break-Even analysis.
  • Sources and application of funds.
X. APPENDIX (contains backup material)
  • Letters.
  • Market Research Data.
  • Leases or contracts. 
  • Price lists from suppliers