MANAGEMENT PORTAL

"Good management consists in showing average people how to do the work of superior people"

Wednesday, August 31, 2011

Taylor's Scientific Management (USA 1856-1915):

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Started as an apprentice machinist in Philadelphia , in USA . He rose to be the chief engineer at the Midvale Engineering Works and late...
Tuesday, August 30, 2011

CRM from the Business Strategy Perspective

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CRM from the Business Strategy Perspective: The Business Strategy perspective has most in common with many of the lessons and topics co...
2 comments:

CRM from the Customer Life Cycle (CLC) Perspective

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The Customer Life Cycle (CLC) has obvious similarities with the Product Life Cycle (PLC). However, CLC focuses upon the creation of and ...
3 comments:
Monday, August 29, 2011

CRM Perspectives [Information Technology]

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CRM is a term that is often referred to in marketing. However, there is no complete agreement upon a single definition. This is beca...
4 comments:
Sunday, August 28, 2011

Needs / objectives of CRM:

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1. Enable the company to identify, contact attract and acquire new customers: CRM allows the company to focus its limited marketing reso...
2 comments:
Friday, August 26, 2011

Definition of CRM:

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Customer Relationship Management (CRM) is a comprehensive strategy and process of acquiring, retaining and partnering with selective cust...
1 comment:
Saturday, August 13, 2011

Managerial Skills

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Manager: Manager is a person who undertake the tasks and function of managing at any level, in any kind of enterprise. Managerial Skills: Th...
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